Last Call stage feature
Jean F. Quéralt
Problem
At the moment, candidates that have not finalized their submissions get a Reminder (if set) every X hours.
As a Job comes to a close it is a good practice to give "a last push" to those applications still in "In-progress) as they may have not finalized it for a number of reasons.
There is currently no wat to send a specific Last Call notification (which will be more effective if the text is different.
Custom Stages are not an effective solution because the field @[Assessment link] is not available.
We currently implement a Last Call through a Custom Stage yet we cannot provide a link to smoothen the CTA for the candidate.
Request
Implement a Last Call platform-stage.
Similar to the "Remind Applicants after X hrs automatically", a new platform-stage called
"Send Last Call to Applicants Y hrs before the closing of the job" would allow for this.
Note: It may be dependent on the Job having a properly set "Automatically stop accepting new applications on" setting.
The candidate flow would then become:
- Candidates submit
- If they finish, they go to To Be Reviewed stage.
- If they haven't finished, they go to In-Progress.
- If the Reminder is set, they get a Reminder every X hours
- If the Last Call is set, they get a Last Reminder Y hours before the job is closed
- Any other Custom Stage
Jean F. Quéralt
We have now observed a problem with using a Custom Stage for this (as we are doing currently):
It would appear that once a submission is moved to a Custom Stage, Hirevire considers it "closed" and the link to finish it does not work anymore (it forwards to the Thank You page).
That is a problem because our Last Call notification is misleading since the user can't finish their existing submission and instead they have to start again... which also means we have a duplicated submission.
It becomes very apparent that a specific Last Call notification should be sent by Hirevire as part of the platform's internal stages with the notification message being customized too.