Our audio transcription engine will (in some very small number of cases) get confused by voices with heavy accents. This was because the transcription engine is set to automatically detect the language being spoken.
If this does not work as expected - you can now set the transcription language to one expected in the answers.
This setting is available at the bottom of the edit/add jobs screen.
This works for new applications.
You may get in touch to regenerate older applications which have the transcriptions generated in the wrong language.